Payment & Shipping
METHODS OF PAYMENT
Customers have the option of paying for their order via credit card, debit card or through PayPal.
CREDIT OR DEBIT CARD
You can pay for your order in the ZWILLING J.A. HENCKELS CANADA online shop with credit or debit card. Just follow the simple instructions on screen.
ZWILLING J.A. HENCKELS will not save or store your credit or debit card details. Online payments for purchases made on the ZWILLING J.A. HENCKELS CANADA online shop are handled securely by Global Payments.
Customers may also pay for their order using PayPal.
For more details on our payment process please see our Terms and Conditions.
WITHIN CANADA ONLY
Standard delivery to addresses within Canada is charged $15.00 for orders below $99.00. We do not ship to PO box addresses.
Delivery to addresses in Canada can usually be expected within 5 to 10 business days.
Items ordered before 11am EST will be shipped the same day to arrive next business day. Items ordered after 11am EST will be shipped the next working day. ZWILLING J.A. HENCKELS Canada cannot, however, guarantee next day delivery.
ZWILLING J.A. HENCKELS Canada use CANPAR as our main delivery service. Please note that a signature is required at the delivery address; if no one is available to sign for the goods our courier will leave a card. Simply call the number on the card, quoting the card reference number to re-arrange delivery. CANPAR will send a notification of delivery by email.
Please contact us via the Contact Us link or by telephone (905) 475-2555 ext.227 if you have queries relating to delivery.